Return Eligibility

We only accept returns or refunds if the product arrives broken or damaged.

If your item is delivered in good condition but you simply change your mind or the product does not meet your personal expectations, it is not eligible for a return or refund.

Return Request Time

You must submit your return or refund request within 7 days of receiving your order.

Requests submitted after this period cannot be processed.

Damaged or Broken Items

If your order arrives damaged or broken, please:

• Record an unboxing video while opening the package.
• Take clear photos of the damaged product.
• Contact us within 7 days of delivery.
• Provide your Order Number along with the photos or video.

Once our team verifies the issue, we will arrange either a replacement or a refund.

Refund Method

Approved refunds will be processed through the original payment method.

• Online Payments → Refunded to the original payment method.
• Cash on Delivery (COD) → Refunded via Bank Transfer, EasyPaisa or JazzCash.

Products Not Eligible for Return

• Products received in good condition.
• Returns requested due to change of mind or personal preference.
• Used products (unless received damaged).
• Return requests submitted after 7 days of delivery.

How to Request a Return

Contact our support team through WhatsApp, Email, or our Contact Form.

Please include your Order Number along with clear photos or an unboxing video showing the damage.

Need Help?

If you have any questions regarding your order, returns, or refunds, feel free to contact our support team.